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Privacy policy

Introduction

At OneMinded, we value your privacy and are committed to protecting your personal data. In this privacy policy, we explain what data we collect, how we use it, and what rights you have regarding your data.

What data do we collect?

We process the following categories of personal data:

  • Identification data: Name, email address, phone number

  • Company data: Role, company name

  • Technical data: IP address, browser details, device information

  • Usage data: Page views, interactions on our website

  • Correspondence data: Emails, chat messages

How do we use your data?

We process your data for the following purposes:

  • Service delivery: To provide and optimize our IT solutions

  • Communication: For customer service and business correspondence

  • Marketing: To send personalized offers and newsletters

  • Website optimization: To analyze usage and improve performance

  • Legal obligations: To comply with legal requirements

Legal grounds for processing

We process personal data based on:

  • Performance of a contract: If you are a client

  • Legitimate interest: For improvements and analysis

  • Consent: For marketing purposes

  • Legal obligation: To comply with the law

International data transfer

OneMinded operates internationally and may transfer personal data to countries outside the European Economic Area (EEA), such as Indonesia. In such cases, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission, to guarantee the safety of your data.

How long do we keep your data?

We do not keep your data longer than necessary:

  • Client information: Up to 5 years after last contact

  • Marketing data: Until you unsubscribe

  • Legal obligations: According to statutory retention periods

Who do we share your data with?

We only share your data with:

  • IT service providers: For hosting and technical support

  • Trusted partners: For operational collaboration

  • Cloud providers: Such as AWS, Azure or Google Cloud, ensuring GDPR compliance

  • Government authorities: If legally required. We never sell your data to third parties.

Data security

We take appropriate technical and organizational measures to protect your data from loss or unauthorized access.

Your rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Delete your data

  • Restrict processing

  • Object to processing

  • Data portability

You can contact us at dataprotection@oneminded.nl to exercise your rights.

Cookies and tracking

Our website uses cookies to improve user experience and for analytical purposes. We use tools such as Google Analytics to analyze visitor behavior. You can change your cookie preferences through your browser settings or via our cookie settings page.

Complaints and supervisory authorities

If you have complaints about how we handle your personal data, you can contact us via dataprotection@oneminded.nl. You also have the right to file a complaint with the Dutch Data Protection Authority or any other supervisory authority within the EU.

Changes to this privacy policy

This privacy policy may be updated periodically. The most recent version is always available on our website.

Contact details OneMinded

If you have any questions about this privacy policy, feel free to contact us.

Transparency you can count on

At OneMinded, we take your privacy seriously. No fine print, no vague language – just clear agreements about how we handle your data.

Questions? We’re here for you.

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